What would you say is the difference between an ok shopping experience, and a great one? More often than not, it comes down to the sales associates.
As we all know, the cornerstone of a successful store is a flawless customer experience. And one of the biggest contributing factors to that experience is the look and feel of the store.
Lovers of a luxurious bathing ritual owe a lot to Lush. In 1989, co-founder Mo Constantine revolutionized bath-time when she invented the bath bomb in her garden shed. Since opening the first Lush store in 1995, the ethically-focused beauty retailer has expanded to 49 countries, and most recently opened its largest ever store in Liverpool on March 15.
Considering that the physical store is supposedly dead and buried, we’re seeing an awful lot of new stores popping up - a lot of which are being opened by brands that previously only sold online.
This week's blog post was written by Michael Dahan, President of Retail Answers. He has been a retail executive in the athletic footwear industry for 18 years.
A couple of weeks ago we published our first concept store review on Nike’s House of Innovation in NYC. This week we’re looking to the other side of the pond with H&M’s first-of-its-kind concept store in Hammersmith, London.
Concept stores are cropping up all over the place right now, but with each store claiming to offer an entirely unique experience, do they all live up to the hype?
The YOOBIC London team was thrilled to host our 8th Retail Innovation Breakfast at Covent Garden's Hospital Club yesterday.
We had our fill of coffee, croissants and thoughts on retail from our two incredible speakers: Michaela Michaelides of Yankee Candle (our amazing client) and Gordon Bullock of GRJB consulting.