4 Steps for Successfully Implementing a Customer-Centric Strategy in Retail

Customer experience, Operations | July 6, 2018

Customer centricity in retail means providing an unbeatable customer experience. This is how retailers provide value.

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3 Ways Mobile Tech Has Transformed the Role of the Store Associate

Operations | June 20, 2018

Mobile technology has put shoppers in control of their buying journey. Checkout-free payments, personalized offers as soon as they set foot in a...

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2 Ways In-Store Technology Elevates Customer Experience

Customer experience, In-store conversion optimization | June 1, 2018

This article was originally posted in June 2018, and was updated in August 2019.

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The Good, the Bad & the Tragic: The Best and Worst In-Store Experiences from the YOOBIC Team

Customer experience, Operations, Training & learning | May 24, 2018

Here at YOOBIC, we talk about in-store experiences a lot. 

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How Can Grocery Retailers Do More with Less? Here's the Secret Ingredient: Part 2

Operations, Compliance, Grocery Retail | May 17, 2018

This article was originally posted in May 2018, and was updated in July 2019. 

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How Can Grocery Retailers Do More with Less? Here's the Secret Ingredient

Operations, Grocery Retail, In-store conversion optimization | May 11, 2018

This article was originally posted in May 2018, and was updated in July 2019. 

If you've ever lived in a big city and picked up dinner from a...

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eBook: Want the Perfect Customer Experience in Every Store? Fix These 3 Things

Customer experience, In-store conversion optimization | May 3, 2018

Think about the last time you bought something in a store and were really happy with the overall experience. What made it so great?

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Our Top 4 Takeaways From the World Retail Congress 2018

Events | April 26, 2018

Our time at the World Retail Congress in Madrid is sadly over, but the ideas we heard will stick with us for a long time.

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6 Stats Proving That the Physical Store Hasn't Died, but Something Else Has

Customer experience, Retail news & trends | April 20, 2018

"The Retail Apocalypse has claimed another victim" is a headline we've all gotten used to seeing recently.

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