Here's How Car Brands Can Shift Their Dealership Customer Experience into Top Gear
Customer experience, Customer success story, Automotive | April 11, 2018
Car shopping can be a drag sometimes.
The Real Reason Claire's USA, Maplin and Toys R Us Went Under
Customer experience, Retail news & trends | March 23, 2018
What do Claire's, Maplin and Toys R Us all have in common, other than going into administration?
How to Win at Retail: 3 Inspiring Best Practices
| March 16, 2018
2018 has been a disruptive year for retailers so far - what does it take to stay ahead of the game? This week, Luca, our Chief Revenue Officer, shares...
Beauty Advisors Are the Brand Guardians of Customer Experience
Customer experience, Training & learning | March 1, 2018
Anyone who’s ever bought foundation in the wrong shade will understand why “try before you buy” will never be irrelevant.
Video Blog - How Can You Supercharge Your Stores to Perform Better?
Operations, Compliance, In-store conversion optimization | February 28, 2018
In this 3-part series, we will give you an answer to this critical question.
If Shelves Could Talk: How Image Recognition Drives Sales Force Performance
In-store conversion optimization | February 22, 2018
Checking the fridge repeatedly when you know no snacks will appear.
How Obsolete Store Audit Procedures Are Putting Retailers at Risk
Operations, Store visits & audits | February 15, 2018
Store audits might not sound like the most thrilling part of the retail world, but they're crucial for a high-quality customer experience.
How Brands Can Regain Control of Customer Experience Through Wholesale
Customer experience, Operations | January 26, 2018
The woes of brick and mortar retailers struggling to adapt to a changing consumer landscape are all over the news. But what about the brands who stock...