6 Stats Proving That the Physical Store Hasn't Died, but Something Else Has

Customer experience, Retail news & trends | April 20, 2018

"The Retail Apocalypse has claimed another victim" is a headline we've all gotten used to seeing recently.

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Here's How Car Brands Can Shift Their Dealership Customer Experience into Top Gear

Customer experience, Customer success story, Automotive | April 11, 2018

Car shopping can be a drag sometimes.

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The Real Reason Claire's USA, Maplin and Toys R Us Went Under

Customer experience, Retail news & trends | March 23, 2018

What do Claire's, Maplin and Toys R Us all have in common, other than going into administration?

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How to Win at Retail: 3 Inspiring Best Practices

| March 16, 2018

2018 has been a disruptive year for retailers so far - what does it take to stay ahead of the game? This week, Luca, our Chief Revenue Officer, shares...

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Beauty Advisors Are the Brand Guardians of Customer Experience

Customer experience, Training & learning | March 1, 2018

Anyone who’s ever bought foundation in the wrong shade will understand why “try before you buy” will never be irrelevant.

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Video Blog - How Can You Supercharge Your Stores to Perform Better?

Operations, Compliance, In-store conversion optimization | February 28, 2018

In this 3-part series, we will give you an answer to this critical question.

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If Shelves Could Talk: How Image Recognition Drives Sales Force Performance

In-store conversion optimization | February 22, 2018

Checking the fridge repeatedly when you know no snacks will appear.

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How Obsolete Store Audit Procedures Are Putting Retailers at Risk

Operations, Store visits & audits | February 15, 2018

Store audits might not sound like the most thrilling part of the retail world, but they're crucial for a high-quality customer experience. 

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How Brands Can Regain Control of Customer Experience Through Wholesale

Customer experience, Operations | January 26, 2018

The woes of brick and mortar retailers struggling to adapt to a changing consumer landscape are all over the news. But what about the brands who stock...

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