Our Top 3 Takeaways from NRF 2020

Retail news & trends, Customer success story, 2020 trends | January 17, 2020

Earlier this week, our US team - including CEO Fabrice - headed to the Javits Center in New York City for the biggest retail event of the year: NRF 2020

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The Role of the Physical Store in 2020

Customer experience, Operations, Training & learning, Employee engagement, 2020 trends | January 16, 2020

It’s been a tough decade for retail. The “retail apocalypse” has been going on since around 2010, and there have been countless casualties along the...

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