The humble store associate does not get enough credit. Anyone who has ever worked in retail will tell you that it’s no easy ride. Shifts are long, hours can be unpredictable, the pay isn’t great, you’re on your feet all day… and don’t even get us started on rude customers. At best, you get bored; at worst, jaded.
Did you know that one garbage truck of textiles is landfilled or incarcerated every second? Or that the fashion industry produces a higher percentage of global wastewater and carbon emissions than all international flights and maritime shipping?
What would you say is the difference between an ok shopping experience, and a great one? More often than not, it comes down to the sales associates.
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There are approximately 3.22 million retail sales associates working in the US. Most of us, at one time or another, will have worked in a store, perhaps part-time as a student.