The Role of the Physical Store in 2020
Customer experience, Operations, Training & learning, Employee engagement, 2020 trends | January 16, 2020
It’s been a tough decade for retail. The “retail apocalypse” has been going on since around 2010, and there have been countless casualties along the...
How to Engage Your Teams With Internal Communications
Employee engagement | December 12, 2019
The way we communicate has changed radically over the past decade or so, and workplace communication is no exception.
The 3 Top Qualities Of A Great Restaurant Employee
Restaurants, Employee engagement | November 28, 2019
What would you say is the difference between an ok dining experience, and a great one? More often than not, it comes down to the staff.
3 Top Tips For Making Internal Communications Work For Your Deskless Workforce
Training & learning, Employee engagement | November 21, 2019
In the age of social media and constant communication, keeping people in the loop in the workplace shouldn’t be difficult.
Social Learning: What It Is, And Why It’s Crucial For Deskless Employees
Training & learning, Employee engagement | November 14, 2019
Mobile learning platforms have long been a valued tool in teaching, but they are now also becoming ubiquitous in the retail and hospitality sectors. If...
How To Train Your Seasonal Dream Team For The Holidays
Training & learning, Employee engagement | November 7, 2019
The Halloween stock has been swept from the shelves, the Christmas lights have been hung, and Mariah Carey will be invariably blaring from store...
3 Ways to Engage Your Restaurant Staff with Five-Star Training
Restaurants, Training & learning, Employee engagement | October 3, 2019
A restaurant is a stressful and often dangerous working environment.