The Role of the Physical Store in 2020
Customer experience, Operations, Training & learning, Employee engagement, 2020 trends | January 16, 2020
It’s been a tough decade for retail. The “retail apocalypse” has been going on since around 2010, and there have been countless casualties along the...
3 Top Tips For Making Internal Communications Work For Your Deskless Workforce
Training & learning, Employee engagement | November 21, 2019
In the age of social media and constant communication, keeping people in the loop in the workplace shouldn’t be difficult.
Social Learning: What It Is, And Why It’s Crucial For Deskless Employees
Training & learning, Employee engagement | November 14, 2019
Mobile learning platforms have long been a valued tool in teaching, but they are now also becoming ubiquitous in the retail and hospitality sectors. If...
How To Train Your Seasonal Dream Team For The Holidays
Training & learning, Employee engagement | November 7, 2019
The Halloween stock has been swept from the shelves, the Christmas lights have been hung, and Mariah Carey will be invariably blaring from store...
Why Microlearning and Retail Sales Are a Match Made in Heaven
Training & learning | October 31, 2019
We've all been there: we've put off studying for that important exam for far too long and now, the night before, it's time to cram. Hours and hours...
3 Ways to Engage Your Restaurant Staff with Five-Star Training
Restaurants, Training & learning, Employee engagement | October 3, 2019
A restaurant is a stressful and often dangerous working environment.
5 Common Problems with Retail Sales Training and How to Fix Them
Training & learning | August 1, 2019
What are the first few things that come to mind when you think about work-related training?
Working in retail is hard. Here’s how to make it easier for your store teams
In-store conversion optimization, Training & learning | July 25, 2019
The humble store associate does not get enough credit. Anyone who has ever worked in retail will tell you that it’s no easy ride. Shifts are long,...