The Role of the Physical Store in 2020

Customer experience, Operations, Training & learning, Employee engagement, 2020 trends | January 16, 2020

It’s been a tough decade for retail. The “retail apocalypse” has been going on since around 2010, and there have been countless casualties along the...

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3 Top Tips For Making Internal Communications Work For Your Deskless Workforce

Training & learning, Employee engagement | November 21, 2019

In the age of social media and constant communication, keeping people in the loop in the workplace shouldn’t be difficult.

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Social Learning: What It Is, And Why It’s Crucial For Deskless Employees

Training & learning, Employee engagement | November 14, 2019

Mobile learning platforms have long been a valued tool in teaching, but they are now also becoming ubiquitous in the retail and hospitality sectors. If...

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How To Train Your Seasonal Dream Team For The Holidays

Training & learning, Employee engagement | November 7, 2019

The Halloween stock has been swept from the shelves, the Christmas lights have been hung, and Mariah Carey will be invariably blaring from store...

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Why Microlearning and Retail Sales Are a Match Made in Heaven

Training & learning | October 31, 2019

We've all been there: we've put off studying for that important exam for far too long and now, the night before, it's time to cram. Hours and hours...

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3 Ways to Engage Your Restaurant Staff with Five-Star Training

Restaurants, Training & learning, Employee engagement | October 3, 2019

A restaurant is a stressful and often dangerous working environment.

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How to choose a learning platform your teams will actually want to use

Training & learning, Employee engagement | September 19, 2019

Digital learning platforms. Everyone’s talking about them - ourselves included - and if you don’t already have one in place… what have you been doing?

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5 Common Problems with Retail Sales Training and How to Fix Them

Training & learning | August 1, 2019

What are the first few things that come to mind when you think about work-related training?

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Working in retail is hard. Here’s how to make it easier for your store teams

In-store conversion optimization, Training & learning | July 25, 2019

The humble store associate does not get enough credit. Anyone who has ever worked in retail will tell you that it’s no easy ride. Shifts are long,...

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