3 Ways to Engage Your Restaurant Staff with Five-Star Training

Restaurants, Training & learning, Employee engagement | October 3, 2019

A restaurant is a stressful and often dangerous working environment.

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How to choose a learning platform your teams will actually want to use

Training & learning, Employee engagement | September 19, 2019

Digital learning platforms. Everyone’s talking about them - ourselves included - and if you don’t already have one in place… what have you been doing?

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5 Common Problems with Retail Sales Training and How to Fix Them

Training & learning | August 1, 2019

What are the first few things that come to mind when you think about work-related training?

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Working in retail is hard. Here’s how to make it easier for your store teams

In-store conversion optimization, Training & learning | July 25, 2019

The humble store associate does not get enough credit. Anyone who has ever worked in retail will tell you that it’s no easy ride. Shifts are long,...

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The 3 Top Qualities of a Great Sales Associate, and the Retailers Getting it Right

Customer experience, Operations, In-store conversion optimization, Training & learning | June 27, 2019

What would you say is the difference between an ok shopping experience, and a great one? More often than not, it comes down to the sales associates.

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How to get the most out of your beauty advisors by boosting employee engagement

Operations, Beauty retail, In-store conversion optimization, Training & learning | May 29, 2019

In an increasingly automated world, the one thing that can’t be replaced by an algorithm is real, human interaction.

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How to Get The Most Out of Your Sales Associates by Boosting Employee Engagement

Operations, Training & learning | May 23, 2019

There are approximately 3.22 million retail sales associates working in the US. Most of us, at one time or another, will have worked in a store,...

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An Interview With Our CEO: Fabrice Haïat Talks All Things Retail in NYC

Customer experience, Operations, Training & learning | February 19, 2019

Photo from Le Parisien

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“Train the Trainer”: The Real Downfall of Brick and Mortar Retail

Training & learning | February 14, 2019

This week's post is written by Michael Dahan.

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