How to Create a Spook-tacular Customer Experience this Halloween
Customer experience, Compliance, Retail news & trends, In-store conversion optimization | October 10, 2019
Jack-o’-lanterns at the ready, folks: the spookiest day of the year is on its way.
3 Ways to Improve Your In-Store Customer Experience This Black Friday
Customer experience, Operations, In-store conversion optimization | September 12, 2019
Brace yourselves: Black Friday is on its way once more.
How to Keep Your Stores at the Top of the Class This Back-to-School Season
Operations, Retail news & trends, In-store conversion optimization | August 15, 2019
The new school year is almost upon us, and you know what that means - it's time to start shopping for school supplies.
Working in retail is hard. Here’s how to make it easier for your store teams
In-store conversion optimization, Training & learning | July 25, 2019
The humble store associate does not get enough credit. Anyone who has ever worked in retail will tell you that it’s no easy ride. Shifts are long,...
5 Tips for Making Your Stores Sparkle This Fourth Of July
Operations, In-store conversion optimization | July 2, 2019
Whether you’re having a cookout, picnic, block party or heading off on vacation, 86% of Americans are planning on celebrating Independence Day this...
The 3 Top Qualities of a Great Sales Associate, and the Retailers Getting it Right
Customer experience, Operations, In-store conversion optimization, Training & learning | June 27, 2019
What would you say is the difference between an ok shopping experience, and a great one? More often than not, it comes down to the sales associates.
“Clicks to bricks,” Part 2: The challenges of scaling up your store network
Customer experience, Operations, Store visits & audits, In-store conversion optimization | June 21, 2019
Last month, we published a blog poston the growing number of digitally native vertical brands (DNVBs) opening physical stores. This is an exciting...
3 Reasons Your Stores Struggle With Compliance
Operations, Compliance, In-store conversion optimization | June 13, 2019
As we all know, the cornerstone of a successful store is a flawless customer experience. And one of the biggest contributing factors to that experience...
How to get the most out of your beauty advisors by boosting employee engagement
Operations, Beauty retail, In-store conversion optimization, Training & learning | May 29, 2019
In an increasingly automated world, the one thing that can’t be replaced by an algorithm is real, human interaction.