How to Create a Spook-tacular Customer Experience this Halloween

Customer experience, Compliance, Retail news & trends, In-store conversion optimization | October 10, 2019

Jack-o’-lanterns at the ready, folks: the spookiest day of the year is on its way.

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3 Ways to Improve Your In-Store Customer Experience This Black Friday

Customer experience, Operations, In-store conversion optimization | September 12, 2019

Brace yourselves: Black Friday is on its way once more.

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How to Keep Your Stores at the Top of the Class This Back-to-School Season

Operations, Retail news & trends, In-store conversion optimization | August 15, 2019

The new school year is almost upon us, and you know what that means - it's time to start shopping for school supplies.

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Working in retail is hard. Here’s how to make it easier for your store teams

In-store conversion optimization, Training & learning | July 25, 2019

The humble store associate does not get enough credit. Anyone who has ever worked in retail will tell you that it’s no easy ride. Shifts are long,...

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5 Tips for Making Your Stores Sparkle This Fourth Of July

Operations, In-store conversion optimization | July 2, 2019

Whether you’re having a cookout, picnic, block party or heading off on vacation, 86% of Americans are planning on celebrating Independence Day this...

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The 3 Top Qualities of a Great Sales Associate, and the Retailers Getting it Right

Customer experience, Operations, In-store conversion optimization, Training & learning | June 27, 2019

What would you say is the difference between an ok shopping experience, and a great one? More often than not, it comes down to the sales associates.

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“Clicks to bricks,” Part 2: The challenges of scaling up your store network

Customer experience, Operations, Store visits & audits, In-store conversion optimization | June 21, 2019

Last month, we published a blog poston the growing number of digitally native vertical brands (DNVBs) opening physical stores. This is an exciting...

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3 Reasons Your Stores Struggle With Compliance

Operations, Compliance, In-store conversion optimization | June 13, 2019

As we all know, the cornerstone of a successful store is a flawless customer experience. And one of the biggest contributing factors to that experience...

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How to get the most out of your beauty advisors by boosting employee engagement

Operations, Beauty retail, In-store conversion optimization, Training & learning | May 29, 2019

In an increasingly automated world, the one thing that can’t be replaced by an algorithm is real, human interaction.

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