How to Create a Spook-tacular Customer Experience this Halloween

In-store customer experience, in-store compliance, Retail news & trends, In-store conversion optimization | October 10, 2019

Jack-o’-lanterns at the ready, folks: the spookiest day of the year is on its way.

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3 Ways to Improve Your In-Store Customer Experience This Black Friday

In-store customer experience, retail operations, In-store conversion optimization | September 12, 2019

Brace yourselves: Black Friday is on its way once more.

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The 3 Top Qualities of a Great Sales Associate, and the Retailers Getting it Right

In-store customer experience, retail operations, In-store conversion optimization, Retail sales training | June 27, 2019

What would you say is the difference between an ok shopping experience, and a great one? More often than not, it comes down to the sales associates.

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“Clicks to bricks,” Part 2: The challenges of scaling up your store network

In-store customer experience, retail operations, Store visits & audits, In-store conversion optimization | June 21, 2019

Last month, we published a blog poston the growing number of digitally native vertical brands (DNVBs) opening physical stores. This is an exciting...

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Store Review: Nike’s House of Innovation, Where Retail Meets Tech

In-store customer experience, retail operations, sports brands | March 7, 2019

Concept stores are cropping up all over the place right now, but with each store claiming to offer an entirely unique experience, do they all live up...

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Come In and Play: How The Entertainer is Thriving After Toys R Us' Untimely Demise

In-store customer experience, retail operations | February 28, 2019

 

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An Interview With Our CEO: Fabrice Haïat Talks All Things Retail in NYC

In-store customer experience, retail operations, Retail sales training | February 19, 2019

Photo from Le Parisien

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What Does 2019 Have in Store for Stores? 4 Retail Executives Share Their Predictions

In-store customer experience, retail operations, Retail news & trends | January 31, 2019

We interviewed 4 experienced retail executives about the biggest developments of 2018, the toughest challenges ahead, and one technology they think...

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How to Send Travel Retail Sales Soaring

In-store customer experience, retail operations, Travel retail | December 6, 2018

Who doesn’t love duty free shopping? Once we’ve made it through the hell of check-in and security, airport shopping is a luxurious pre-holiday treat, a...

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