3 Reasons Why Retailers Close Their Doors
Customer experience | March 3, 2020
2019 was another big year for brick and mortar retail bankruptcies.
Why Retailers Should Digitize Store Visit Procedures
Customer experience, Operations, Compliance, Store visits & audits | February 28, 2020
Clutching clipboards, filling out checklists and typing up visit reports in the car are all part of another day in the life for area managers doing...
What's the Role of the Store in Omnichannel Retail?
Customer experience | February 20, 2020
A good retail omnichannel experience is a lot like baking chocolate chip cookies.
The Role of the Physical Store in 2020
Customer experience, Operations, Training & learning, Employee engagement, 2020 trends | January 16, 2020
It’s been a tough decade for retail. The “retail apocalypse” has been going on since around 2010, and there have been countless casualties along the...
How to Create a Spook-tacular Customer Experience this Halloween
Customer experience, Compliance, Retail news & trends, In-store conversion optimization | October 10, 2019
Jack-o’-lanterns at the ready, folks: the spookiest day of the year is on its way.
3 Ways to Improve Your In-Store Customer Experience This Black Friday
Customer experience, Operations, In-store conversion optimization | September 12, 2019
Brace yourselves: Black Friday is on its way once more.