We see many organizations that struggle with their operational standards. It’s not that they don’t know of the problem. They do. But they don’t know how to fix it.
Regional Managers are often responsible for checking and correcting operational standards. This is where the problem is. Regional Managers have very limited time and resources but have to manage plenty of locations. The consequence is that store visits are rare.
Here at Yoobic, we know all about those problems. We also know how to solve them. Let’s show you the 3 ways we help organizations improve compliance.
1. Visibility of what happens in the field - in real-time
This may be the biggest pain for most organizations. A lack of what happens in the field. In real-time that is. Companies struggle with getting information fast. Often, data and information take weeks to get to HQ. What’s worse, it takes Regional Managers a lot of time to collect and collate all that information. That’s not very productive for anyone.
Imagine if you could have all that mission-critical data available as soon as it’s collected. Well, that is the reality of our clients. We help organizations get instant visibility of what’s happening in the field.
By enabling tracking of valuable KPI’s along with a photo stream library our clients get both qualitative and quantitative insights from the field, in real-time.
2. Create and track action plans efficiently
When Regional Managers visit stores to do audits and identify issues, there has to be a bulletproof way to ensure the issues are taken care of. Unfortunately, many companies rely on paper-based processes, spreadsheets, emails or text messages to solve issues. That’s a mess.
It enables no unified way of tracking and resolving issues. Ultimately, things are not followed up on and resolved as they should be.
It’s much more ideal to use a single tool that consolidates both the collection of data and tracking of action plans in one place. This makes the process of identifying issues and resolving them, much easier. What’s more, using a single tool enables organizations to identify and resolve persisting issues and gaps.
For many of our clients, the ability to create and follow up on action plans is very valuable. Stores can correct issues easily on their own and don’t have to worry about briefing anyone afterward. That happens automatically with our app. For Regional Managers and HQ, it means they can resolve issues much faster and remotely.
3. Make your stores autonomous
Given that Regional Managers have limited time and resources, stores must be made autonomous. They need to be able to audit themselves and be made accountable.
Here’s what some of our clients like to do. They set up the audit formats they need. It could be security, health & safety regulations, store layout, and so on. Store Managers carry out the audits themselves and attach pictures to provide a visual representation of the audit.
This way Store Managers are empowered to carry out audits. HQ and Regional Managers can then validate the audit with the attached photos.
These are just some of the ways we help our clients to improve their compliance with operational standards.
If you want to improve your compliance too, don’t hesitate to contact us.