3 Reasons Why Area Manager Site Visits Take Customer Satisfaction from 0 to 60 for Automotive Dealerships
Store visits & audits, Automotive | June 7, 2019
Less than half of consumers trust car manufacturers and dealerships to do business fairly. That's lower than in any other industry.
Short on time?...
Store Review: Lush Liverpool, putting the fizz back into retail
Operations, Retail news & trends, Beauty retail, Store review | May 30, 2019
Lovers of a luxurious bathing ritual owe a lot to Lush. In 1989, co-founder Mo Constantine revolutionized bath-time when she invented the bath bomb in...
How to get the most out of your beauty advisors by boosting employee engagement
Operations, Beauty retail, In-store conversion optimization, Training & learning | May 29, 2019
In an increasingly automated world, the one thing that can’t be replaced by an algorithm is real, human interaction.
The “clicks to bricks” phenomenon: Why are online brands moving to physical stores?
Operations, Retail news & trends, In-store conversion optimization | May 16, 2019
Considering that the physical store is supposedly dead and buried, we’re seeing an awful lot of new stores popping up - a lot of which are being opened...
Retail Smarter, Not Harder: YOOBIC's New Look
| May 7, 2019
What qualities make a retailer successful? In 2019, it's gotten pretty difficult to pin down.
The 3 Components of a Successful In-Store Execution Strategy
Operations | April 24, 2019
This post was originally published June 13 2018 and has been updated for relevance and clarity.
3 Best Practices for Effective Restaurant Audits
Store visits & audits, Restaurants | April 18, 2019
There's nothing quite as panic-inducing as the prospect of having your restaurant audited. Sure, being written up by an auditor and having your manager...